Telecommunications

The telecommunications industry is undergoing a major transformation as 5G, AI, Cloud, and IoT enable entirely new service and revenue models. Telecom operators are evolving beyond connectivity providers to become Digital Service Providers (DSPs).

With extensive experience in deploying large-scale IT systems, we help telecommunications companies modernize network infrastructure, optimize operations, and develop next-generation digital services, enabling telecom operators to enhance customer experience and achieve sustainable growth in the digital era.

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Telco Operators

Key Needs

As data traffic grows exponentially, telecom operators need to build flexible, highly automated, and rapidly scalable telecommunications infrastructure. Adopting modern OSS/BSS platforms, Big Data analytics, and network operations automation enables operators to improve operational efficiency and optimize operating costs.

Solutions

- Next-Generation OSS/BSS Systems for Telecom Operators

- Subscriber and Telecommunications Service Management Platform

- Billing & Revenue Management System 

- Subscriber Data and Customer Behavior Analytics Solution

Services for the Telecommunications Sector

  • 01

    UX/ UI Design

    We design modern digital interfaces for telecommunications ecosystems, including customer service portals, self-care systems, subscriber management applications, and digital service platforms, helping enhance user experience and increase service conversion rates.

  • 02

    Web Development

    We build websites and service portals for telecommunications companies that can handle high traffic volumes, integrate with OSS/BSS systems, and deliver high performance.

  • 03

    Mobile App Development

    We develop mobile applications for telecommunications customers, including self-care apps, bill payment applications, service management and customer care applications, as well as digital service platforms for iOS and Android.

  • 04

    Software Development

    We design modern digital interfaces for telecommunications ecosystems, including customer service portals, self-care systems, subscriber management applications, and digital service platforms, helping enhance user experience and increase service conversion rates.

  • 05

    Software Integration

    We build websites and service portals for telecommunications companies that can handle high traffic volumes, integrate with OSS/BSS systems, and deliver high performance.

  • 06

    Software Quality Assurance (QA) & Testing

    We provide testing services for large-scale telecommunications systems to ensure performance, stability, and the ability to handle millions of transactions per day.

  • 07

    Managed Services

    We provide IT system management and operations services for telecommunications companies, ensuring systems remain stable, secure, and ready to scale as business demands grow.

Lower costs, reduced labor needs, high value, and sustainable quality

Viettel Software provides comprehensive technology solutions, from system development and digital transformation to AI applications and infrastructure optimization. Each solution is flexibly designed according to the specific characteristics of the industry and the customer's business objectives.

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IT experts proficient in Japanese and English

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Development costs

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Shorter time to market

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Customer response rate

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BFSI Companies That Have Succeeded with Us

John Anderson, CEO MB Bank

Viettel Software’s team demonstrates strong technical expertise and proven capabilities in large-scale implementation. The systems are built to be stable, high-performing, and capable of meeting our complex integration requirements. Rather than simply acting as a vendor, Viettel Software serves as a technology partner. The team proactively proposes solutions that help us optimize operations and scale our systems.

- John Anderson, CEO MB Bank